Here’s my post / first review of Mobilink Infinity , A new WiMax service by Mobilink GSM in Pakistan.
I just subscribed to Mobilink Infinity for 1Mbps connection. The installers came over and installed it , the over all installation experience was okay , apart from the fact that they don’t provide you the CPE password , so you cannot do any port mapping / port forwarding, so had to fight with them to get the access. The
installers told me that its a 256K connection which will be shifted to 1mbps profile by tomorrow , which on repeated requests today was shifted to 1mbps.
The service in general is pathetic , i dont know if its just me or the overall user experience , but I get wayy high ping times ( 818ms to google ) and around 14 – 20 % packet loss all the time , My 1mbps wi-max gives me around 10 – 14k ( http://tinyurl.com/5jo2ez ) where my 512kb PTCL dsl downloads fine from the same machine.
Oh while I am at it , the VoIP service they provide with the Wimax is pathetic as well , it gets disconnected again and again, the voip quality sucks and incoming calls rarely work , people tell me they get number un-reachable even when calling from Mobilink.
By the way , I am a Wateen Wi-max , Worldcall , PTCL DSL & Link.NET DSL customer and comparing Mobilink’s Wimax service with them.
Here are my scores
Installation : 7/10
Service : 0/10 ( it doesn’t work! )
Voip : 4/10
Customer Support : 8/10
I hope someone from Mobilink can help me out.
July 20, 2008 at 3:05 pm
Why are you spreading FUD against Mobilink?
July 20, 2008 at 3:45 pm
I am not spreading FUD against mobilink , I am just posting my reviews ( for which i have considerable proof to support) . Welcome to freedom of speech!
July 21, 2008 at 2:53 pm
i don’t why ain’t it workin at ur side . . . . its workin perfectly at my home !
July 22, 2008 at 5:48 pm
I am sorry, but you can call it whatever you like. FUD is just that, FUD. If you have what you call considerable proof to support the otherwise FUD you are spreading, put it up. Also, Freedom of Speech does not entail shouting fire in a crowded theatre when there is no fire at all. Look on wikipedia if you don’t get it.
July 24, 2008 at 5:59 pm
Bhai Mobilink support guy, it has serious issues , today VoIP is down , as well as the helpline is down aswell!!
July 27, 2008 at 5:04 pm
well so far i m very happy with infinity both the internet and telephony.. though telephony at times doesnt work u hav to wait for few mins but still a gud experience
August 2, 2008 at 8:52 pm
Dear taichiman,
You are probably aware that this is a soft launch, and new system always have few bugs which we at Mobilink are striving to figure out.
No hard feelings, you may have some bad experience but I would encourage you to give your feedback to our helpline (partially up but it do works now) as well so that it could be figure out.
Your feedback is very important, specially in this initial stages.
Be assured these bugs will be fixed before our commercial launch.
Hope you understand.
Looking forward for a long term relationship with you.
August 12, 2008 at 9:26 am
AOA to All,
I am using mobilink infinity and its ROCKS but some time i am facing problem regarding site down.
but mobilink customer care is good.
my rating:
Installation : 8/10
Service : 7/10
Customer Support : 8/10
August 12, 2008 at 10:13 pm
Lol – It’s PAKISTAN… what else do you expect?
August 16, 2008 at 10:13 pm
@creditcrunch
I expect to get what i pay for
and i expect a company like Mobilink to stay upto its standards!
September 4, 2008 at 1:52 pm
Actually I expect to get what I pay for as well but that is turning out to be a difficult proposition living in Pakistan.
October 12, 2008 at 12:24 pm
Dear All
I resently got the mobilink infinity deplyed in my premisis the overall deployment experience was nice and its faster than the LAN cable network, i checked from http://www.speedtest.net and got a ful 1MB downloading speed , the voip quality is crystal clear at my home and i have only experienced 1 drop call , The main issue that i observe is if i logon from two wireless systems at the time the speed is greatly affected , where as if i keep two conections i.e(1 wireless and other wired ) the speed is not affected that much, The wireless strenth of the router is weak it fades quickly,
I have has good experience whiile browsing and downloading , but have had a terible experience with video streaming with this service ( only mini videos of youtube and metacafe run fine except all video streaming sites are giving me a hard time , ) even the streaming live tv is not working as it whould with a 1mb connection.
I would like mobilink to takemy feedback from this site and do something about this issue.
Installation : 9/10
Service : 7/10
Voip : 8/10
Customer Support : 7/10
November 5, 2008 at 7:40 pm
Hello guys,
Finally the Infinity is commercially launched, with imporoved
indoor coverage, and a wide range of packages to choose from.
Try our service with a 30 days 100% money back gurantee.
contact for more details 0300-8256273